FAQ

Where is the Hollywood Burbank Airport located?

Hollywood Burbank Airport (BUR) is located in Burbank, California, approximately 12 miles north of Downtown Los Angeles. BUR is the closest L.A.-area airport to the majority of L.A.’s most popular tourist destinations, as well as attractions in nearby Glendale and Pasadena. To find your way to the Airport, visit our Directions page .

Which airlines serve BUR?

BUR is served by seven commercial airlines: Alaska, American, Delta, JetBlue, SeaPort, Southwest, and United. You can learn more about our airlines and their nonstop destinations by visiting our Airlines page. BUR also has two on-site fixed-base operators (FBOs), Million Air Burbank and Atlantic Aviation.

How many terminals does BUR have, and where are your gates located?

BUR has two terminals, A and B, from which all commercial airlines operate. Both terminals have a combined number of 14 gates, with nine gates in Terminal A and five gates in Terminal B. Each terminal has its own security screening checkpoint. You can learn more about our terminals and what they provide by visiting our Facility Maps.

Can I get real-time flight arrival and departure information?

You can get real-time flight arrival and departure information by visiting our Flight Status page powered by FlightView.

How early should I be at the Airport before a flight?

BUR is famous for its ease and convenience, particularly for the quick-moving lines at its security checkpoints! However, we recommend that you arrive at the Airport at least an hour before your flight is scheduled to depart. During peak holiday travel times, the airlines recommend that you arrive at least 90 minutes before your scheduled departure.

What passenger services and amenities does BUR offer?

BUR offers a variety of on-site services and amenities for passengers, including complimentary services for passengers with disabilities. For a complete list of services and amenities, please visit the Passenger Services section of our website.

Where can I get information about Airport security?

For up-to-date information on security screening procedures, as well as prohibited and permitted carry-on items, please visit the Transportation Security Administration (TSA) website.

Can I pick up or drop off passengers at the curb? Do you have special instructions for TNC drivers?

If you wish to pick up or drop off at the terminal, remember that no waiting is allowed at the curb. If the party you’re picking up isn’t already at the curb, you can park in the Airport’s Short Term Parking Structure to wait for your party. TNC drivers must follow the pick-up and drop-off instructions provided on our TNC page.

Where can I wait for passengers?

You can wait for passengers in the Terminal A and Terminal B Baggage Claim areas, the locations of which you can find on our Terminal Maps. Please park your vehicle in the Short Term Parking Structure, where posted parking rates apply.

Which rental car companies serve BUR?

The Airport is served by eleven on-site rental car companies, all located in the Regional Intermodal Transportation Center (RITC). For more information about the rental car companies and their location, including RITC accessibility, please visit our Rental Cars page.

What transit options are available at the Airport?

BurbankBus and Metro Bus provide service on the ground level of the Regional Intermodal Transportation Center (RITC), and Amtrak and Metrolink both stop at theHollywood Burbank Airport Train Station, located on Empire Avenue across from the Airport. Local hotels also provide complimentary shuttle service from the shuttle island in front of the terminal. For more information on Airport public transit, visit our Buses and Trains page. For more information on taxi and shuttle service, please visit our Shuttles and Taxis page.

What hotels, restaurants, and attractions are near the Airport?

The Burbank Hospitality Association offers a complete guide to the hotels, restaurants, and attractions in Burbank. The City of Glendale, the Pasadena Convention and Visitors Bureau, and Discover Los Angeles do the same for their respective cities. For additional information on regional attractions, visit our Plan Your Trip page.

How do I contact the Airport?

The Airport’s main telephone line is 818-840-8840. For information about specific points of contact, please visit our Contact Us page.